How family's garden centre blossomed over 70 years

Louise Parry
BBC News, Hertfordshire
Aylett Nurseries Hazel and Roger in 1960 standing outside the greenhouse, with a sign saying "Novelties and how to make the most of your dahlas". Hazel wears a pleated white knee-length skirt with a white and dotted black shirt tucked in. Her wavy hair is tied back. Roger wears grey slacks and a bottle green sweater. Aylett Nurseries
Roger and Hazel started running a nursery before founding a garden centre for the public in St Albans

One of the UK's early garden centres is celebrating 70 years as a family business, which saw the owner fall in love with and marry his first employee.

"Roger used to pick me up and take me to market every day; we gradually got fond of each other," recalled Hazel Aylett, now 88.

Horticulture student Roger Aylett founded Aylett Nurseries in St Albans, Hertfordshire, in 1955, when "there was nothing here except a green field".

"There wasn't a garden centre, they weren't invented then. We used to sell our bunches of dahlias and people said 'why can't you sell us anything else?' And that's how it all started," said Ms Aylett.

Aylett Nurseries The fields of Aylett nurseries before the greenhouses were all built. A petrol blue classic car, that looks like a Morris Minor, is parked on a gravel track next to pots of flowers with numbers on.Aylett Nurseries
The couple started off growing flowers for trade and later for people to put into hanging baskets

Mr Aylett died in 2010 but his daughter and son-in-law Julie and Adam Wigglesworth continue to manage the business.

They now employ 150 staff, but Ms Aylett said the early days were very different.

"I was Roger's first student when I was 18 years old, and he paid me £1 a week," she said.

"Roger couldn't afford any staff – why was I sent here (from college) if it wasn't in the stars that I was going to fall in love with this man?

"We used to grow sweet peas and delphiniums for the cut flower trade, but we spent the first 15 years losing money. The bank manager begged my mother in law to get rid of the nursery as it was such a drain."

Aylett Nurseries Black and white photo of the outside of Aylett nurseries shop in the 1950s. Aylett Nurseries
Hazel Aylett said "it was the customers that drove us to start the garden centre"

Ms Wigglesworth said a turning point came in the late 1960s when another horticulturalist "came up with the idea of putting plants into pots".

"Before, you could only do it as bare root stock - it was very seasonal.

"Once this idea of containerisation took off, plants could be purchased and it really took off," she explained.

Mr Aylett, who Mr Wigglesworth described as "an absolute character", also drove the company forward with his passion and personality.

"He loved growing a good plant, and a good crop. He built the business on customer service, Roger was always on the shop floor," he said.

Aylett Nurseries black and white picture of Roger outside the greenhouse. He wears a waistcoat, shirt, striped tie and smart jacket, and looks in his 20s. Aylett Nurseries
Roger Aylett's family said he was a "guiding light" who "loved growing a good plant"

Mr Wigglesworth said the centre, which has recently added hundreds of solar panels to power 30% of its operations, had often forged ahead with new technologies.

"We were the first garden centre in the country to have bar codes," he said.

"In the 70s we had an environmental system to manage the greenhouse - now you get that on your phone, but Roger did it decades ago."

Aylett Nurseries Two men sit inside a booth with the sign "Aylett's Dahlia Festival. Admission 15p - Please retain your tickets for free cup of tea." The fashions look 1960s.
The kiosk is outside the greenhouses and members of the public are walking into the entrance. Aylett Nurseries
Aylett still hosts a dahlias festival every summer
Aylett Nurseries A large field of dahlias growing, coloured orange, yellow, white and pink. Trees are the background and some yellow parasols.Aylett Nurseries
The nursery has won many RHS awards for its dahlias

Nursery manager Tony Day recently celebrated 50 years at Aylett, after starting his first job there aged 16.

"I came here as a nursery worker on a team of about 15 people, learning anything and everything," he said.

"My philosophy is to make sure I grow something well and make sure it's better next season.

"I don't think I would have been here if I didn't appreciate the Ayletts as a family as well. It helps to be appreciated in your job."

Aylett Nurseries Adam and Julie with employee Tony celebrating 50 years employment. A large gold 50 balloon hovers behind them with a stand of flower seeds to their right, and a table with printed photos on their left.Aylett Nurseries
Tony Day celebrated his half century at Aylett with current managers Adam and Julie Wigglesworth

Mr Day has seen gardening trends come and go.

"When I first started, there were a lot of the 'old boy gardeners', who loved dahlias, chrysanthemums, the old fashioned plants," he said.

"The gardens were bigger then. Now you get more patios and small gardens.

"The trends have changed from large lawns with decorative borders to smaller patio gardens. People love containers, smaller flowering plants round by their barbeques."

Aylett Nurseries Two photos side by side of the new cafe in 2025 and the Dahlia Coffee shop in the 1970s. The new one has a fridge counter with bottles of juice and water and packets of sandwiches, whereas the old one has a display of creamy cakes and tea pots.Aylett Nurseries
The changing face of garden centre cafes: from 2025 back to the 1970s

Ms Wigglesworth admitted that garden centres today faced "enormous challenges".

"We've got climate change, plant health, issues of peat and as the world gets smaller - who know what diseases," she said.

Mr Wigglesworth said on the positive side, "people are as interested in nature as they've ever been".

"Garden centres have a rosy future. We've got an absolute wealth of experience," he added.

Ms Aylett, who lives on the site, said the memory of her husband still continued.

"We miss Roger every single day, he was the guiding light behind it all," she said.

"As a family business it's important to carry on, but what the future holds I don't know."

Aylett Nurseries An ariel view of the garden centre which shows how large it is, in the shape of a number 4. Two fields are taken up with plantings, and there are about 20 greenhouses plus the brick buildings. A car park is at the front and there are trees and fields behind, plus some houses.Aylett Nurseries
The garden centre now occupies a large site between Hatfield and St Albans

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