Road reopens after two-month sinkhole closure

Thames Water A view down West Street with cars seen in the distance and shops either side. There is a line down the middle of the road where a new surface has been laid on one side.Thames Water
Dorking's West Street was closed following the discovery of a sinkhole

A town centre road that closed for more than two months due to a sinkhole has reopened.

Thames Water said on Monday that work to lay about 34m (112ft) of new surface water sewer pipe in Dorking was completed.

The sinkhole forced the closure of West Street to traffic when it appeared on 30 August.

Since then, Thames Water has identified more pipes needing repairs - in part caused by rubble which washed down from an initial collapse and because of further structural issues in the brickwork, a spokesperson said.

They said the initial collapse was caused by third party utility work.

After discussions with Surrey County Council the decision was taken to return in 2025 to complete additional repairs needed.

"We do feel it’s important to mention, due to the nature of these works, it will be necessary to close West Street again for the next phase of these works," the spokesperson continued.

"However, we’d like to reassure you we will be providing you with advance notice for these works when they are due to commence."

The risk of further issues occurring with the sewer were low but if there were problems it may be necessary to "expedite the repair and work under emergency conditions", the water company said.

Listen: Liz Fuller said it is a relief to have West Street open again

Liz Fuller, co-owner of S C Fuller in the town’s South Street, said it was nice for those around the works to "have some peace and quiet".

She told BBC Radio Surrey: "The impact has predominantly been on West Street but it has affected the entire town, the whole town has been very quiet.

"A lot of us are small businesses so that has a massive impact."

She described it as a "relief" to have the road reopened for the festive period and a Christmas Festival that is being planned for the town.

Businesses affected by the road closure can submit claims for loss of business to Thames Water.

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