How a phone is helping with bereavement
A Black Country hospice is using a phone to help the bereaved cope with the loss of their loved ones.
Known as a wind phone, the idea originated in Japan and aims to give users the chance to "talk" to the deceased and have their words carried to them on the wind.
The phone, at the Mary Stevens Hospice in Stourbridge, is open to anyone who needs a quiet space to sit and talk to a loved one who has died.
It is usually an old-style rotary phone, and it is set up in a quiet summer house in the grounds of the hospice
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