Norfolk and Norwich hospital moves to highest alert level due to demand

Nikki Fox/BBC AmbulancesNikki Fox/BBC
Several ambulances could be seen waiting outside the Norfolk and Norwich University Hospital on Tuesday

A hospital has gone into its highest level of alert due to increased pressure on services.

The Norfolk and Norwich University Hospital said there was high demand at A&E and many staff were working on the Covid-19 booster programme.

It is also understood the hospital has cancelled all meetings and training to mobilise staff.

A spokesman said it was "extremely busy" and moving into Opel (Operational Pressures Escalation Levels) 4.

It means demand within the hospital has escalated to a level in which it is unable to deliver comprehensive care.

NHS guidance says it also means there is increased potential for patient care and safety to be compromised.

James Horne/BlueSkyUAV Aerial view of North Norfolk University Hospital, NorwichJames Horne/BlueSkyUAV
The Norfolk and Norwich University Hospital says it is "extremely busy"

The hospital has urged patients to contact NHS 111 to seek medical advice before attending, and visit a pharmacist or walk-in centre for minor injuries and ailments.

The spokesman added the staff at the hospital were "also working hard to catch-up on planned operations and procedures, as well as stepping up to do our bit to help accelerate the Covid-19 vaccination programme".

In England, a booster jab is now available to every adult aged 18 or over - as long as it has been at least three months since their second dose.

Over-30s can book a booster online from two months after their second dose. From Wednesday, this will be extended to over-18s.

Data showed 67.9% of A&E patients at the hospital were seen within four hours in November. The NHS nationally aims to ensure that 95% of A&E patients are seen within the time frame.

Last month a patient died from a cardiac arrest while waiting in an ambulance outside the hospital's emergency department.

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