Royal Caribbean: We expect all cruise guests to be vaccinated

Getty Images cruise ship docked in Miami with city skyline behind itGetty Images
Vaccines will be needed to get on ships such as Royal Caribbean’s Navigator of the Sea, seen here in Miami in March

One of the world's biggest cruise companies says coronavirus vaccinations will be needed to get on its ships.

Richard Fain, chief executive of Royal Caribbean, told the BBC "we expect all of our guests who are eligible for a vaccine to have it".

Cruising is a global industry that, before the pandemic, was worth $150bn and supported about 1.2 million jobs.

The US is the biggest market for the industry which has been almost completely closed down by the pandemic.

In 2019, of a record 29.7 million people who went on a cruise, 46.5% embarked at a US port.

Safer than home?

Mr Fain is hopeful that customers will be encouraged to return soon by a range of new safety measures, including reduced capacity, social distancing and enhanced cleaning processes.

"The combination of the vaccines and testing and contact tracing, all these kinds of protocols really helps us reach our objective, which is to make cruising safer than in your home community".

"We want you to be more comfortable walking on board a ship than walking down Main Street."

Royal Caribbean's CEO Richard Fain
Royal Caribbean's CEO Richard Fain, wants to "make cruising safer than in your home community"

The Centre for Disease Control (CDC), which is the US federal public health agency, has been working closely with the industry to restart sailings.

It stopped them in March last year after deadly outbreaks on ships such as the Grand Princess and the Diamond Princess made international headlines.

In the past few weeks the CDC has laid out detailed instructions on how cruise operators can hold trial runs to test their coronavirus protocols. Alternatively it says sailings can resume if 98% of crew and 95% of passengers are vaccinated.

In a statement, it said it was working towards "the prospective resumption of passenger operations in the United States by mid-summer".

It adds that the "CDC acknowledges that it is not possible for cruising to be a zero-risk activity for spread of Covid-19".

December 2020: How Covid cruise ships are navigating troubled waters

Virus risk

There have been outbreaks on some of the few cruises that have run around the world since the pandemic began. Royal Caribbean has hosted more than 150,000 passengers during the pandemic, and reported just 21 cases of coronavirus.

The sailings from locations including the Canary Islands, Germany and Singapore have all been "cruises to nowhere", meaning they do not stop at other ports.

However Mr Fain think this will soon change. "Ports around the world are opening up and opening up very quickly.

"Actually that's a very important part of cruising , the opportunity to go other places".

Mr Fain concedes more cases could occur on cruise ships as things open up. "There will be cases of Covid-19 on board ships, just as there are cases of Covid-19 onshore". It's why, he says, procedures will be in place to isolate any passengers who show symptoms.

"If it happens on the ship... you'll be treated exactly the same as you are onshore, and that will protect from this becoming a bigger outbreak."

AFP small boat of sight-seekers looking at big cruise shipAFP
Many unused cruise ships have become attractions, such as Royal Caribbean's Anthem of the Seas

Outside of the CDC's remit, sailings from several Caribbean islands, Greece and within UK waters are due to put the new safety protocols through a sterner examination in the next few weeks. This will mean 13 of the company's 59 ships are in operation.

Financial drain

The lack of sailings means Royal Caribbean, which has about a 25% share of the global cruise market, has lost more than $6.8bn since the pandemic began. By contrast, the company reported a profit of $1.7bn in 2019.

It has also meant raising more than $12bn from investors to keep the company going. Rivals such as Carnival and Norwegian Cruise Line have felt similar financial pain.

"We think it's enough to see us through during these terrible times," says Mr Fain.

"I didn't like having to do it. But I was impressed at how quickly we're able to do it given a terrible market and a company with zero revenue."

PA Media Harmony of the Seas cruise ship at seaPA Media
A lack of sailings for ships such as Harmony of the Seas has led Royal Caribbean to lose billions during the pandemic

Royal Caribbean senses financial improvements are on the horizon. Bookings are almost back to pre-pandemic levels with customers paying higher fares, something it says is a sign of strong long-term demand.

Monique Giese, who tracks the shipping industry for the consultancy KPMG says it's important for the industry that cruise ships do get back to sea this summer, particularly before the good weather disappears in the Caribbean and Mediterranean.

"If they are not sailing this year I would assume that lots of cruise operators go into insolvency and then it is decisive which brand is the strongest," she says.

"Most cruise liners operate different brands and I think that even now not all of them will survive. Furthermore, besides the cruise industry itself there are a lot of suppliers that are suffering as well."

Getty Images hatch opened on side of cruise ship with supply tug alongsideGetty Images
Royal Caribbean's Spectrum of the Sea had to be restocked by boat in Sydney in April 2020 after Australia refused permission to dock

Many of those who work in the cruise industry are crew who have returned to their homes around the world and sought alternative employment during the pandemic. However, Mr Fain doesn't think he will face any staffing shortages.

"They're really anxious to come back. Even those who have gone and found other jobs, say: 'Oh, I'm really happy, I can go back on board.' And so we are making those steps, we feel comfortable that we will be able to continue to crew them in the way we have in the past".

What happens to the ships some cruise lines have scrapped during the pandemic?

Proof of vaccines

Mr Fain doesn't think that getting the industry fully up and running depends on the type of documents the airline industry is calling for.

"I don't think we're talking about a vaccine passport. I think we are talking about people who are vaccinated, and there are lots of different ways to show that".

He doesn't think that there are security issues around the paper documents issued to show vaccines have been given in countries such as the US and UK.

Asked about forgeries he replied: "We don't think many people would would even bother to do so."

"We've actually surveyed our guests and the vast bulk of the people that have booked our cruises have already been vaccinated, and they're volunteering it, they want it. And people want a place where they can go where they know they're safe."

You can watch Richard Fain's full interview on "Talking Business with Aaron Heslehurst" this weekend on BBC World News at Saturday 23:30 GMT, Sunday 05:30 and 16:30 GMT, Monday 06:30 GMT and 10:30 GMT and Tuesday at 12:30 GMT.