Record-breaking year for accident rescue service

Maddy Jennings/BBC A side view of a first responder car parked outside an industrial unit which has a white and red sign on it saying NARS. The car has neon yellow and green stripes with Norfolk Accident Rescue Service written in white on a red banner along the bottom of the car, between the front and back wheel. NARS in red capitals is on a back passenger window.Maddy Jennings/BBC
Norfolk Accident Rescue Service has been operational for more than 50 years

Volunteers who assist the ambulance service at critical incidents have experienced a record-breaking year of call-outs.

Norfolk Accident Rescue Service (Nars) responds to emergencies such as cardiac arrests and road traffic accidents, with its first responders, paramedics, doctors and nurses based around the county.

As it heads into the busy Christmas period, it has had almost 1,900 call-outs since January, the highest since its inception in 1970.

First responder Steve Maddams said he was "so proud" of the team, which this year gained more volunteers to enable the charity to respond to more emergencies.

Listen: The charity NARS has responded to almost 2,000 emergency calls this year.

"It's about the cover we can give, and the hours we can provide on-call," he said.

"We have teams on most nights and days, and that's what gives us those stats."

An on-duty Nars vehicle, or an off-duty first responder who happens to live near an incident, are sent to emergencies when needed, with the team based in Dereham.

"Our first responders - we have all sorts of people with different occupations," said Mr Maddams.

"I work in the renewable energy sector, we have a smallholding farmer, we have a British Transport Police officer.

"All these people have full-time jobs and give us their spare time, so we are so proud of their dedication to patients."

He added the charity received no government funding, which made the role of fundraisers vitally important.

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