Gas customers 'terrified' by soaring bills on the Isle of Man

BBC Photo of exterior of Manx GasBBC
Manx Gas bosses claim the increase "could not be avoided"

Manx Gas customers have voiced their concerns about a 43.9% price hike in September.

Some people have described the increase of £677 on average each year for households as a "disgrace".

It follows a 58% rise in April, which the company said was due to disruption in the wholesale supply of gas caused by Russia's invasion of Ukraine.

The government has pledged to bring forward plans to support those "most affected" by the hike in October.

Photo of Daisy Quine on Strand Street
Daisy Quine isn't sure where she'll find the extra cash

Mum of four Daisy Quine said she was very worried, adding: "Terrified is the word I'd use."

"It's a significant amount, where am I going find that? My pay is not going up."

When asked about possible financial support Ms Quine replied: "I'm in the in between stage, where I can't afford the rising costs, but I'm not eligible for help, so that makes it quite tricky."

Photo of Peter Smith on Strand Street
Peter Smith believes it's going to be a tough winter

Peter Smith described the increase as an "absolute disgrace."

He said: "For those who can afford it, it's all very well. For those who can't, it's going to be a bleak, bleak winter for them."

"They're going to have to wrap up," he added.

David and Barbara Trotter on Strand Street
David and Barbara Trotter think families will be hardest hit

David and

Barbara Trotter, who lives in an apartment with triple glazing, said it was "people who live in big houses it's really going to affect, with families".

"If they've got to do it, they've got to do it," her husband David said.

When asked if they could afford rise, he added: "We probably can, our use is not massive, it's mainly for hot water."

Isobel Southern on Strand Street, Douglas
Isobel Southern thinks people will choose to 'heat or eat'

Meanwhile, Isobel Southern thinks people will have to make some tough decisions in the future.

"It's ridiculous. It's okay for me, I can maybe afford it," she said.

"But when you think of old people, its either heat or eat and it is just not fair."

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