Couple use £20,000 refund to pay for "once-in-a-lifetime" Hajj pilgrimage.

Saida Wurie said her parents' tour group failed to provide basic necessities for the Mecca pilgrimage.

The two pilgrims' daughter says a tour agency they used had failed to provide basic necessities.

Most were unregistered pilgrims who walked long distances in intense heat, officials said.

Hundreds of people are feared to have died and several countries have opened investigations.

With hundreds thought dead, one victim's family say unregistered pilgrims have been failed by travel agents.

In pictures: Muslims celebrating Eid al-Adha around the world.

Jordan's foreign ministry said its nationals had died "after suffering sun stroke due to the extreme heatwave".