People living in one of the UK's biggest housing associations say they face "life changing" issues.

Tenants' complaints surge after a report highlights problems with a council's social housing provider.

The government wants to address the loss of social housing, but critics say more action is needed.

Charmaine, 38, has been waiting to move for two years and says it is affecting her mental health.

Devon Watson says the Lord Street block sale will make money for more housing and free up the land.

Tenants will decide whether a 1960s block of flats will be refurbished or pulled down and rebuilt.

Tenants say they have experienced mould, mushrooms growing through carpets and water leaks.

Douglas Council's 1930s development on Lord Street remains boarded after tenants were moved in 2022.