Richard Russell was named on official documents as the boss of the online ticketing site.

The scheme would add 1% onto tickets sold by promoters and venues that are signed up to it.

Almost two-thirds of reported incidents related to Taylor Swift’s Eras Tour concerts in Edinburgh.

Promoter says it will cancel more than 50,000 tickets for the band's UK dates listed on secondary platforms.

The band say they will no longer use the model after UK fans faced an "unacceptable experience".

Fans are left "absolutely gutted" and "in tears" after missing out on tickets to see the band.

Concert tickets have spiralled in recent years. Here, BBC Music Correspondent Mark Savage unpacks exactly what's behind it - and it's not just greed.

Colin Broadbent, from Wolverhampton, and Sam, from Staffordshire, got tickets to see the band.