A 19-year-old Asda worker is called a "godsend" after helping rescue a vulnerable customer after a fall.

Sham has been delivering parcels to residents in Woodstock for seven years.

Residents of Borders villages say hundreds of Christmas parcels have gone missing from courier Evri.

Some customers say they have not received important letters that were due to be delivered.

Vicky Hood says she was "in shock" and "upset" when she saw the delivery driver lobbing the parcel.

It is the second year in a row the company has been fined by the regulator for poor delivery performance.

Officers say their actions show they are more than just crime-fighters.

Residents in South Cambridgeshire villages say they have had to 'turn detective' in order to find parcels left at the wrong houses.