Frequent returners are being hit with fees but people say it is changing how we shop.

Asos will soon join a long list of retailers that will begin charging for some returns.

The company said it was introducing a charge for customers with a "frequently high return rate".

Asos, Boohoo and George at Asda will make changes after intervention from the competition authority.

Too much stock, made worse by "poor operating practices", were to blame for poor performance, the firm said.

The online retailer, which owns Topshop, says trading has been "very challenging" in recent months.

The fashion chain sold more items and for higher prices despite cost-of-living pressures.

Frasers Group, which is owned by billionaire Mike Ashley, is now the fourth-largest shareholder in Asos.