Hoarding

The BBC follows the work of Clouds End as they deliver a project across Birmingham.

Jayne started to hoard to cope with the grief after her husband died, now she's getting help.

Jayne said she "wouldn't wish this on anybody" as her collecting represented a "lonely" time in her life.

Sheeny is helped by the BBC's Sort Your Life Out team to give up 50% of her possessions.

The Safe and Habitable Homes Service in Norwich provides support for hoarding and self neglect issues.

The three-bed house is described in one property listing as containing "a large amount of rubbish".

Community Bees works with people struggling with isolation and organises house clearances.

Steff Lee says her own experience of her mother's hoarding has inspired her to try to help others.