Ian Willgress says he grabbed the girl from the bridge and managed to pull her to safety.

Call handler Jamie Kadolski, 24, put stickers over his work ID card to hide his real role.

The region's ambulance trust launches new strategy to help staff deal with violence and aggression.

Sally Pattie joined the ambulance service in 1980 and hopes more women consider it as a career.

He is calling for improvements to be made to the NHS and ambulance wait times.

Nicholas Williams says the scheme allows medics to administer palliative care medication quicker.

About 200 people are employed at the site, and a union says it will oppose any job losses.

It is the first NHS organisation and emergency service to achieve the silver quality mark.