Accessibility in gaming: 'When we all play, we all win'

BBC A young man smiling. The logo on his black baseball cap is a lime green square with a pair of crossed swords - a curved, katana-style blade and more elaborate, serrated weapon - over the top of an eyeball graphic. Underneath the words "Sightless Kombat" are written in black script. He's wearing a black t-shirt with an RNIB (Royal National Institute of Blind People) logo on it, and two round pin badges just below the neck line. Both of them have a white, graphic design that mixes a gaming joypad with the seated stick figure more commonly seen with a wheelchair on disabled signage. Behind him two pictures hang on the wall - one shows comic book character Judge Dredd and the other a zombie soldier whose eyes glow yellow underneath his tattered military helmet.BBC
Sightless Kombat is an avid gamer who regularly streams his achievements to his followers

"How do you play video games?" is a question Ben gets asked a lot.

The answer isn't as simple as you might think, because he can't see.

Ben - who prefers to be known as Sightless Kombat, or SK - is a gamer without sight who regularly streams on Twitch.

As you might expect, he gets lots of questions from followers, and has set up a chatbot to answer some of the common ones.

"Even using the term gamer without sight, as much as you might think it clears things up, it doesn't always make it absolutely crystal clear for some people," he says.

To play his favourite titles, SK relies on audio cues, tweaks to in-game options and "occasionally, a fair amount of practice".

And SK likes a challenge - on his YouTube channel you can see him tackling God of War Ragnarök on the hardest difficulty, taking down "the two hardest optional bosses in the game".

"I've had a lot of people come in and just be very friendly, very curious, very interested, watching me and saying 'wait, you can't see and you're better than I am at this'.

"So that's always a fun compliment to have paid, regardless of how true or not it may be," he says.

As well as building up a following, he's become an advocate for gamers without sight, working with the RNIB (Royal National Institute of Blind People), and he also provides advice to developers on ways to make their titles more accessible.

Sony A screenshot from God of War Ragnarök shows main character Kratos, viewed from behind, in a battle stance. He's readying his axe as a giant, crocodile-like creature leaps into the air, its jaws wide open, exposing rows of razor-sharp teeth as it prepares to attack our hero. Its long body is arched, and its long tail brushes against the ground, where a cloud of dust and debris has been kicked up as it left the ground moments before.Sony
Sightless Kombat has been streaming his progress in God of War Ragnarök

Since SK first got into gaming - "pressing buttons at random and nosediving planes" - he says there's been a lot of progress in the industry, but there's still work to do.

One problem he often sees is accessibility features implemented in one area of a game, but not in another, and that's somewhere he'd like to see improvements.

He says a good example is a failure to combine menu narration - where a voice reads out text in settings screens - and navigation assist, where the game will automatically guide your character through a level.

Without menu narration, SK needs assistance from a sighted person to set it up, and without navigation assist, it's hard to progress.

"So those two almost go hand in hand in a way that a lot of people might not think of initially," he says.

Getting people to think about accessibility is Cari Watterton's job.

She's the senior accessibility designer at Rebellion - the UK studio behind the popular Sniper Elite and Evil Genius series.

Cari and SK have been working together on a prototype called Project BlackKat - a stealth game that replaces a visual radar with "auditory vision cones" that reveal an enemy's location through sound.

But Cari's role is also about catering to the "massive spectrum of capabilities" in the world, which includes everything from motor impairments to cognitive issues.

A smiling young woman with dyed silver hair, in an asymmetric style with a long, ponytail-style fringe to one side. She's wearing a black, off-the shoulder top and a necklace on a short black string with a silver pendant hanging from it. The pendant design is a gaming joypad mixed with the seated stick figure more commonly seen with a wheelchair on disabled signage. Behind her two pictures hang on the wall - one shows comic book character Judge Dredd and the other a zombie soldier with yellow, glowing eyes wearing a tattered military helmet.
Cari Watterton, from developer Rebellion, is in charge of making the studio's games as accessible as possible

Both her and SK agree the industry's approach to accessibility is inconsistent, and one of the big misconceptions is that it costs a lot to implement.

Cari says this doesn't have to be the case, and she was able to get two "high-impact" features into Rebellion's Sniper Elite 5 when she joined the studio a month before its release.

Despite limited time and budget, she says the game launched with automatic forward movement and automatic traversal - interactions that usually require holding down buttons for extended periods.

Cari says this can make make a big difference for people with dexterity issues.

"The fact we were able to get that in and have people be able to come in and have more energy saved for the actual sniping side of the game was fantastic," she says.

Cari says other tweaks, like making sure visual feedback is always paired with audio feedback, can be relatively cheap to do, especially if accessibility is baked into the development process from the start.

She says the other misconception is "people thinking that they need to do everything at once", but says it's a case of developers "working step by step" within the limits of what they can achieve.

"Even putting the smallest thing in, even if it's super late in the process, it helps and it's a step forward," she says.

Rebellion Developments An accessibility menu from Sniper Elite 5. Options are listed in a column on the left-hand side of the screen. In the "Controls" sub-menu "Allow auto-traversal" is highlighted and set to "on". To the right of the screen, a tool tip headed "Allow Auto Traversal" is visible. Underneath the heading, the explanation reads: "When enabled, you will automatically perform vaults and mantles during auto-run, unless crouched or prone." Other options visible on the left include "Allow auto-run", "Toggle aiming", "Toggle Radial Menu", as well as various sensitivity adjustments and aim assist features.Rebellion Developments
Sniper Elite 5 has a dedicated accessibility menu allowing players to tweak options according to their needs

Accessibility is a hot topic in gaming at the moment.

The upcoming Game Awards has a category dedicated to it, gaming giant Electronic Arts recently opened up some of its development tools to other companies, and Sony has just capped things off by releasing its adaptive controller for disabled gamers.

But sites like Game Accessibility Nexus and Can I Play That? - which review games based on their assistance features - often find big releases lacking.

Cari admits "there are big goals and there are big things that are going to take more time", but says 2023 has been a "really, really good year for accessibility" in the industry.

She says there have been more games to celebrate this year, and more studios are recruiting into accessibility roles - and she hopes there will be more roles for people with lived experience of disability.

For her, for now, it's one of the best jobs in gaming.

"Seeing it reach more people, seeing it reach a wider audience, hearing people being like 'thank you so much for putting this in here, I can play this now'.

"It's so rewarding, because you don't want anybody to be left out," she says.

SK is also optimistic about the future.

"It helps far more people than most would actually think is even possible in terms of having accessibility features in a game," he says.

"Everybody should be able to play, whatever your your situation is, because when everybody plays, we all win.

"So get your accessibility consultants involved worldwide, get people testing your game from all walks of life with all sorts of challenges, and you will find barriers that need to be sorted out.

"And as you sort those things out, you'll be helping so so many people in your wider audience, you may not even know it."

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