Covid-19: 'Do not resuscitate' decisions complaints up

Doctors may have made "do not resuscitate" decisions on a blanket basis in the first wave of the pandemic, the care watchdog has warned.

The Care Quality Commission (CQC) said it saw a jump in complaints between March and September.

Do not attempt resuscitation (DNAR) decisions may have been used inappropriately when care services were under extreme pressure, it found.

Blanket use of DNARs was "totally unacceptable", an NHS spokeswoman said.

DNAR orders refer to cardiopulmonary resuscitation (CPR), so do not cover any other type of treatment someone needs for their condition or care that helps people feel comfortable and pain-free.

Only 15% to 20% of those who undergo in hospital survive, with survival rates dropping to between 5% and 10% outside of a hospital setting.

Although it can cause punctured lungs, fractured ribs and severe bruising, failing to fully appraise a patient or their loved ones of their options is a breach of their human rights, the CQC warned.

The watchdog's guidance states decisions on DNARs must never be dictated by blanket policies, must be free from discrimination, and not made on a clinician's "subjective view of a person's quality of life".

But despite reminding care providers of their obligations, the CQC said it received evidence from staff and patients' families that DNARs had been applied without consultation.

The number of complaints it received about the orders jumped to 40 between March and September, compared to just nine similar complaints in the previous six months.

One carer told the CQC an on-call doctor had informed care home staff that if a resident were to catch Covid-19, a DNAR would automatically be put in place.

Another witness said some care homes and learning disability services had been told by GPs to place blanket orders on everyone in their care.

Some families of patients said they were not made aware such an order was in place until their relative was quite unwell.

Others said they had been told their loved one had agreed to a DNAR, but they had concerns over their understanding due to factors such as a lack of English or deafness.

The CQC also found examples of routine care not being provided in homes, such as an ambulance or doctor not being called, due to the existence of the do not resuscitate order.

Inappropriate DNARs may still be on people's files, the CQC said.

Rosie Benneyworth, chief inspector of primary medical services and integrated care at the CQC, said: "It is unacceptable for clinical decisions - decisions which could dictate whether someone's loved one gets the right care when they need it most - to be applied in a blanket approach to any group of people."

An NHS spokeswoman said: "The NHS has repeatedly instructed local clinicians that the blanket application of DNARs would be totally unacceptable and that access to treatment and care for people with learning disabilities and autism should always be made on an individual basis and in consultation with family and carers."

The CQC is undertaking further fieldwork across seven clinical commissioning groups to understand the extent to which DNARs may have been misused during the pandemic.

Its final report is due to be published in February 2021.