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How Waterstones is selling books during the coronavirus lockdown

Britain biggest chain of bookstores, Waterstones, sells 40 million books a year.

However, when the coronavirus lockdown started it had to change its entire business model, its chief James Daunt tells the BBC's CEO Secrets series.

Film by Jeremy Howell.

Find more business tips at CEO Secrets. You can also follow the series on the BBC News app by adding the topic 'CEO Secrets' in My News.

28 April 2020

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Science & Environment

BBC Middle East correspondent Hugo Bachega at scene of destroyed building in Beirut, Lebanon

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BBC Scotland's Judith Ralston says snow will extend into northern Scotland over the next few hours.

The latest weather forecast for Scotland as Storm Bert hits

BBC News

One-minute World News

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Atmospheric river dumps snow and record rain on California

Science & Environment

Smoke billows from house fire.

Video shows flames and thick smoke at house fire

A view from an EasyJet plane window as it flies above and to the side of an erupting volcano

Plane passengers film Iceland volcano lava from above

BBC News

East of England weather forecast

Composite image of Sir Keir Starmer and BBC Radio WM presenter Kath Stanczyszyn, who is pictured wearing headphones and speaking into a purple microphone

Will there be a Birmingham pub bombings inquiry?

Birmingham & Black Country

A huge Christmas tree on a flatbed lorry in font of the US Capitol building

US Capitol Christmas tree arrives in DC

Blurred still image from video clips shows people being taken out of a car

Migrants asked to rate trip in smuggler review videos

John Darvall sat on the left of a composite image, in a purple studio with a microphone in front of him. On the right is Keir Starmer with grey hair and brown glasses.

PM challenged on West's councils facing bankruptcy

BBC Newsline

BBC Newsline signed summary

BBC Scotland weather presenter Christopher Blanchett in front of a weather map of Scotland showing snow warnings.

Watch the Storm Bert weather forecast for Scotland

Mural of The Smiths bassist Andy Rourke unveiled

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Power station demolition captured by drone

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Moment person clinging to cliff is rescued by helicopter

A woman in a hospital gown grins on the left and a monitor lit up with lungs is on the right of a split screen.

Woman gets first double lung transplant done by robot

Rachel Reeves

Watch: Reeves 'deeply proud' to be first female chancellor

The Chancellor has presented her first Budget in the Commons.

Twins James and John Makanjuola,

The twins cleaning London's unloved spaces

Entrepreneurs James and John run a cleaning firm, but take it to the next level in their spare time.

Paula Vennells at the Post Office inquiry

Key moments from former Post Office chief's three-day testimony

Paula Vennells faced three days of questions about her role in the wrongful prosecution of hundreds of sub-postmasters.

Paula Vennells reaching for a tissue in the Post Office inqiuiry

Ex-Post Office boss cries while giving evidence

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Santiago Paredes

Whistleblower claims Boeing supplier sent faulty parts

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Tatti Lashes

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Ocado has added robotic arms to its newest warehouse near Luton.

Watch Ocado robots in action

Ocado has added robotic arms to its newest warehouse near Luton.

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'I feel survivor's guilt' says Post Office victim

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CCTV shows violent raid on Co-op store

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Ofcom chief executive Dame Melanie Dawes

Broadband rises must be 'clearer', says Ofcom boss

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Earring

'This earring helped me build my £4bn business'

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Olivia DeRamus and BBC reporter Lora Jones

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