Domestic abuse helpline launched for rural victims

A charity has secured funding to launch a dedicated domestic abuse helpline to support rural communities in Shropshire.

Research has shown victims of domestic abuse in rural areas will experience it up to 25% longer than those in urban areas due to lack of access to services and information, West Mercia Women's Aid said.

Previously, people in Shropshire were served by a general helpline. The new dedicated county line is to help raise awareness of the charity's services.

Options in Shropshire include a freephone number, live chat or email contact.

The charity's head of client services Helen Richardson said: "We're really excited to be able to offer a dedicated Freephone number for Shropshire residents, providing free domestic abuse support to all those in the county.

"The new service aims to reach those living rurally where there can be greater barriers to accessing in-person support."

Shropshire Council leader Heather Kidd said the launch of the dedicated helpline was "a significant and welcome development".

The service would provide "a safe and confidential point of contact for anyone affected by domestic abuse", she added.

"Domestic abuse can happen in any area, often to the most unexpected people and can be well hidden.

"So this helpline will offer vital support, advice and guidance to help individuals find safety and access further help when they need it most."

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