Government moves income support services online

Isle of Man residents can now apply and claim income support online as part of the government's plans to modernise its processes.

Several services have already moved online as part of the move, including incapacity benefits in 2023.

The updated income support process will also mean people can upload supporting documentation digitally.

Treasury Minister Alex Allinson said: "Whilst people can still apply using paper forms, online services will help simplify the system."

He said: "The Social Security team have been working to modernise the claiming of benefits, making the online system responsive and a more efficient way to apply."

The process would also mean the team would be notified of any changes in personal circumstances, he explained.

A Treasury spokesman said a number of "further improvements" were planned over the next few months "to enable ongoing income support claims to be reviewed online".

The next area to be digitised is employed person's and jobseekers allowances, due to be launched within the next 18 months, he said.

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