Top rating and praise for supported living service

A supported living service for adults with a range of needs has been rated as "outstanding" by a watchdog.

In a report by the Care Quality Commission (CQC), inspectors said the Rotherham Regional Office, which is run by Eden Supported Living Limited, was "extremely well managed" and should act as an example for similar services.

The organisation, which was previously rated "good", supports autistic people, people with learning or physical disabilities, people with sensory impairment or mental health needs, to live as independently as possible.

Alan Stephenson, CQC deputy director of operations in the north, said: "All staff should be extremely proud of the care they're providing to people."

The inspection, carried out in February, was in part prompted by concerns raised over an increase in medicines errors.

However, inspectors said they found no evidence that people were at risk of harm and concluded medicines were managed safely and leaders ensured everyone had a detailed care plan in place.

The report said the service was well staffed and ensured people had access to information in different formats and languages.

Inspectors found Rotherham Regional Office put people "at the heart of their care" and said "passionate" staff helped people thrive and develop new skills.

"We heard about staff helping someone to gain employment, another person was being encouraged to take on voluntary roles to prepare them for the world of work and make them feel valued," Mr Stephenson said.

"All staff should be extremely proud of the care they're providing to people.

"They clearly work hard to provide exceptional care, and other services should look at this report to see if there's anything they can learn."

CEO of Eden Futures, Helen Stokes, said the team was "extremely proud" of the latest CQC rating, describing it as "a testament to the dedication, strong values and hard work of our entire team".

She said the CQC ratings were not just about meeting regulatory requirements but also about "striving for a standard of care that ensures those we support feel valued and safe".

"For families seeking a social care provider they can trust, this achievement confirms Eden Futures as a leader in providing person-centred support that helps people live independently and thrive in their own homes."

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