Elizabeth line station screens show busy carriages

Transport for London A photo of screens in a row with Elizabeth line destinations - Shenfield and Paddington - and service information which is displayed in white against a black background. There are little carriage diagrams at the bottom of each screen, showing how busy the carriages are. A full carriage is filled up with white, and a quiet one is blank (ie all black).Transport for London
New technology on the Elizabeth line shows commuters which carriages are quietest

Passengers at some Elizabeth line stations can now see which carriages are the most full, Transport for London (TfL) has said.

The new technology works by displaying live loadweigh data, a calculation on how full a carriage is based on weight and which updates each time a train closes its doors at a station.

The data is then shared across various customer information systems such as next train indicator screens on platforms and apps like TfL Go and National Rail Enquiries.

TfL said it will help commuters choose a quieter space for a more comfortable journey and should also help minimise delays.

Transport for London A screengrab of an app with destinations London Paddington and Shenfield displayed, with the option to buy tickets and wording 'Plenty of seats available' next to a green key. Transport for London
The live loadweigh data is fed into transport apps

Information is currently included on station screens at Ealing Broadway and Maryland to Brentwood, inclusive, as well as similar screens on London Overground services.

New customer information totems are also in use at Custom House, Paddington, and Stratford stations.

TfL said these totems will help travellers plan their journeys across London using the various modes of transport available and will also offer onward journey information such as bus and walking routes.

Customers will also see detailed service information on these totems in times of disruption to keep them better informed, TfL added.

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