Rail operator wins award for suicide prevention

Southeastern Railway A Southeastern train arriving at a station, as a member of staff in hi vis jacket watches onSoutheastern Railway
Southeastern has trained nearly 2,000 of its staff in suicide prevention techniques

Southeastern Railway's work to prevent people harming themselves on its network has been recognised with two awards.

The company, which runs services between South East London and across Kent and East Sussex, said its staff had made 204 "life-saving interventions" between April and October.

It follows suicide prevention training being given to 1,813 Southeastern employees.

The company received two awards at the Kent Mental Wellbeing awards, organised by the charity Mind.

One was for the Pass It On campaign, which encourages people working in mental health, social services, probation, the police, drug and alcohol agencies, housing departments and community safety partnerships to share information about people at risk of harming themselves on the railway.

Collette Windsor, Southeastern's trespass and suicide reduction manager, said: "Every death on the railway is a tragedy and has a huge impact on the loved ones of the person involved, as well as our staff and passengers who witness incidents."

She says Southeastern gives frontline staff the skills to approach people they're concerned about.

"From the large number of successful interventions so far this year, we know it's making a huge difference," she said.

Southeastern Railway Certificates and a trophy for the Kent Mental Wellbeing Award, given to Southeastern RailwaysSoutheastern Railway
The rail operator's work has been recognised with an award

Dr David Palmer from Mind in Bexley and East Kent, said: “Now more than ever, mental health services are critical.

"The challenges posed post-pandemic, the cost-of-living crisis, rising poverty, financial stress and global political upheavals have severely impacted public mental health."

He says the impact of mental anxieties and stressed can be "hugely debilitating".

“Accessible support and local networks must be clearly and readily in place whenever someone feels they need that vital extra help or connection."

Need help? If you have been affected by this story the BBC Action Line web page features a list of organisations which are ready to provide support and advice.

Follow BBC Kent on Facebook, on X, and on Instagram. Send your story ideas to [email protected] or WhatsApp us on 08081 002250.