Queueing through the night for student accommodation

Bella Barnes A selfie of two women, one wearing ear muffs, gloves and giving a thumbs up, and the other wearing a hat and a coat with her hood up. The photo is taken at night and there's a lamppost behind them.Bella Barnes
Bella Barnes (right) and her housemates queued for 24 hours to apply for student accommodation

A good camping spot at Glastonbury, the opening of a new Sephora store or the possibility of securing tickets to Wimbledon - some of the things you might expect people to queue overnight for.

But Bella Barnes, a first year accounting and finance student at Oxford Brookes University, said she queued for 24 hours just to secure a home for her second year.

Letting agent Finders Keepers said it was "launching" its student accommodation at 09:00 GMT on Tuesday, with applications accepted on a "first come, first served" basis.

Victoria Lyall, from the company, said they "actively discourage" people queueing and there were "plenty of properties to go around", but Ms Barnes said she did not feel she had a choice.

Bella Barnes A road with a fence on one side and a brick wall on the other, with a row of people lining one side. Some are sitting on dining chairs and most are wearing hats and coats, with food and bags at their feet.Bella Barnes
"At least 40" people queued overnight, according to Ms Barnes

Ms Barnes said she and her four housemates initially found the property they wanted online.

"When we went to apply for a viewing for the house it said 'you need to come to our doors at 9am on Tuesday... it's first come first served'," she said.

They joined the queue in fourth place at 09:00 on Monday. On Tuesday morning, there were "at least 40 people" waiting for the letting agent's doors to open.

'Tough'

Ms Barnes said she and her housemates had taken it in shifts. She queued from 17:00 on Monday to 03:00 on Tuesday, and then returned just before 09:00.

She said they stocked up on blankets and food, and spirits overnight were "quite high".

"Music was playing, everyone was having a bit of a laugh," she said.

But despite that, she said it was "tough".

"When we left our toes were very cold," she said.

Bella Barnes A row of people sitting on chairs along a pavement with the wall of the letting agent building behind them. A lot of the people are wearing coats and hats, and some have umbrellas up.Bella Barnes
Ms Barnes was in the queue until 03:00, at which point her housemate took over

She said the housing situation in Oxford was "crazy", with people walking up and down the queue overnight to ask others what properties they were applying for - because there would be no point in joining if someone ahead of you had their eye on the same house.

Ms Barnes and her housemates managed to secure the rental house they wanted, but she said she was "assuming we're going to have to do this again next year".

Finders Keepers office manager Eleanor Madeley said there was "a lack of supply" of good quality student housing in certain parts of the city, resulting in "strong demand" when the properties were launched.

"Having said that, in previous years we have still had properties of all sizes available beyond this launch week and even up to August, right before term starts," she said.

Ms Lyall said the agency had done a number of things to make the process more "fair and efficient", including staggering the launch by property size and encouraging students to register some of their basic information in advance.