'Covid made us appreciate one-to-one contact'

Nikki Fox
BBC health correspondent, East
Reporting fromNorfolk
Nikki Fox/BBC Erica Auger sits in a blue uniform in someone else's house during a visit. She has white piping around the collar. Erica has black rimmed metal glasses and clue eyes. She has blonde hair and is looking directly at the camera.Nikki Fox/BBC
Erica Auger worked as a student midwife during the Covid pandemic after switching careers

Before the pandemic, Erica Auger was involved in BBC Springwatch as a communications manager for a wildlife charity.

But she'd always wanted to be a midwife and when she re-trained, she was looking forward to the close communication she would have with the women she helped.

Little did she realise her first experience of a maternity department would be dealing with a new disease during a worldwide pandemic.

But what was birthing like for women during Covid, and what lessons have been learned?

Erica's story

Jo Charlesworth/BBC The BBC Springwatch team of Chris Packham, Michaela Strachen, Gillian Burke and Iolo Williams. The team stands in front of green leafy trees in Spring, most are wearing a light jacket apart from Gillian Burke who is wearing a yellow leopard print topJo Charlesworth/BBC
Erica Auger worked with Michaela Strachan (second from left) on BBC Springwatch before the pandemic

In 2020, Erica Auger was driving between nature reserves across the East of England.

But she wanted a more "varied" and "passion driven" career - and midwifery had always appealed.

By the time her student midwife placement began at the James Paget Hospital in Gorleston, the pandemic had started and the maternity ward was a different world.

She found her skill as a communicator stifled by a face mask.

"My first feelings were of apprehension," she says.

"It was scary, and we didn't really know what to expect."

She said familiarity and close contact with mothers were key in midwifery and wearing masks made communication extremely difficult.

Erica Auger Erica Auger looks at the camera while working as a student midwife during the pandemic. She is wearing a paper mask which is over her nose and has brown tortoiseshell glasses on. Her hair is tied back in a ponytail and she looks directly at the camera showing just her haid.Erica Auger
Ms Auger said that wearing a mask throughout the pandemic made it hard to communicate effectively with new mothers

"We were just worried that they [the patients] weren't getting the care they needed because we didn't know how to provide that care and we didn't know what was coming," she says.

She describes how midwives had to shower after meeting every pregnant woman who tested positive, and said the sheer numbers contracting the virus meant spending entire shifts with wet hair.

But the role of student midwives became "extra special", she adds, as they acted as a "bridge", communicating with birthing partners who were no longer allowed onto wards.

Nikki Fox/BBC Erica is wearing a blue dress with white piping on the sleeves and collar. She is sitting in someone's living room and they are sitting on a corner sofa, while she weighs a baby on a set of sling scales. There is a plastic baby mat underneath the scales and another child aged 18 months sits on the beige sofa in the arms of a mother with brown hair.Nikki Fox/BBC
Erica is now working as a midwife for the Norfolk and Norwich University Hospital both in the community and the hospital ward

Ms Auger says she now feels more grateful for the one-to-one contact mothers and midwives are afforded since the relaxation of restrictions.

"Being pregnant is an extremely special time," she says.

"But it can often be a vulnerable time in women's and families' lives. So for us to be able to provide the care we want to - in the way that we want to - is really special."

But are NHS staff worried they'll have to do it all again?

"Being prepared for a second pandemic is like being prepared to have a second baby," Ms Auger says.

"They're never going to be the same as the one before. All you can do is learn from the first and take those tools with you."

Ms Auger says staff built resilience and coping mechanisms, and it was unlikely they would face the same set of circumstances twice.

Emma's story

Emma Woods Emma Woods stands with her hands at the top and bottom of her baby bump. She is wearing a pink dress with long sleeves and a beige headband. She has long flowing brown, wavy hair.Emma Woods
Emma Woods found out she was pregnant with her first child before anyone had heard about the pandemic

Emma Woods describes her first pregnancy and birth, during the pandemic as "isolating".

She said her husband Tom, couldn't join her for any of the scans.

"It was so magical seeing him [baby Arlo] on the ultrasound, I felt really sad that my husband couldn't actually see that," she says.

"Not having birth partners at scans and appointments was something that should never have happened.

"The people that had to have the heartbreaking news that their baby didn't have a heartbeat at an ultrasound were on their own, and they can never go back and share that moment."

The couple also had to take part in antenatal classes online.

Emma Woods Emma Woods and her husband Tom had to take part in antenatal classes via video conferencing during her pregnancy which meant they didn't get to make friends in similar circumstancesEmma Woods
Ms Woods and her husband Tom had to take part in antenatal classes via video conferencing

Arlo spent the first days of his life in the Neonatal Intensive Care Unit (NICU).

Her husband wasn't allowed onto the ward and could only stay on NICU for two hours at a time.

Ms Woods says the only time she could take the paper mask off her face was in bed. Self-isolation, she says, continued at home.

"It was lockdown, so we knew we wouldn't have people round our house," she said.

Ms Woods described being on their own in a bubble with their first child as "scary", but also said it was "nice" that they got time together as a family.

Emma Woods Baby Arlo with his mother Emma Woods. Emma lies on the bed with Arlo on her chest. He doesn't yet have his eyes open but his mouth is open and he has wet hair, Arlo is wrapped in a towel and has a fluffy hat onEmma Woods
Arlo needed to spend time in the neonatal intensive care department after he was born and Ms Woods recovered on her own in the ward
Emma Woods Emma Wood's husband Tom only got brief visits to NICU when his son was born and he had to wear a maskEmma Woods
Her husband Tom only got brief visits to NICU when his son was born and had to wear a mask

After the pandemic, Ms Woods missed out on mother and baby groups.

"I think that's so essential," she says. "It gets you out of the house, it gets you talking.

"We were ready to sign up to swimming, but it was six months before he [Arlo] could join."

She said she "really missed out" on early interactions and the chance to make friends, but she turned it into a positive, setting up a "safe space" for parents, called Little Loves Norfolk.

She describes it as a chilled-out baby sensory and play session, where parents and children get together in a room filled with tents, baby swings, dimmed lights and mellow music.

Nikki Fox/BBC Emma Woods sits beside a parent holding her baby in a bodysuit. The woman has blonde hair tied in a ponytail and is smiling at her baby. Emma is laughing at the baby's face. There is another mother and baby beside them, playing in a tent which has sensory ribbons hanging from the framework.Nikki Fox/BBC
Ms Woods says her baby classes are a way to give parents something that she missed with her own son, during the pandemic

Ms Woods said giving birth to her second child almost two years ago was a "completely different experience".

She had continuity of care with her midwife and gave birth with much less "anxiety".

Ms Woods said that the world had "come a long way" since Covid and getting out and spending time with her children "was what she loved about being a mum".

Nikki Fox/BBC Emma Woods stands with her husband who is carrying their son Arlo and her baby daughter Marnie who was born two years ago. She is wearing a cream fleece and her husband is wearing a beige jumper. Arlo is wearing a brown coat and is grinning and Emma is carrying their daughter who is wearing a fluffy cream coatNikki Fox/BBC
Ms Woods says she makes as many memories as possible with her family after experiencing how restrictive rules were during the pandemic
Nikki Fox/BBC Arlo and Emma swing on the adult swings at a park in Norfolk. She is smiling at him and has her head turned to the side, while Arlo holds the swing with both hands and looks directly at the camera as he swings backwards.Nikki Fox/BBC
She says Arlo is confident and hasn't suffered because of his early pandemic experience

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