New post office to open without wheelchair access

The new post office in the centre of Guernsey's capital will not have wheelchair access when it opens, Guernsey Post has said.

The listed building, at 7 Commercial Arcade, will be the only post office in St Peter Port town centre when it opens on Tuesday.

However, a high step meant it would not be accessible to wheelchair users and some other people with physical disabilities.

Dawn Gallienne, head of corporate engagement, said the building's listed status meant there were "some challenges" making alterations but Guernsey Post said it was exploring options for a temporary ramp.

Ms Gallienne said Guernsey Post was "working closely with the planning department and the States' disability officer to explore a long-term solution" to improve wheelchair access.

"We are committed to ensuring this location is welcoming and accessible to everyone," she said.

Guernsey Post said customers who needed step-free access could use the Envoy House branch which was fully accessible.

A small postal museum was also due to open at the end of July on the top floor of the building.

Guernsey Post said the new post office would "offer a full range of postal services in a more modern, central setting".

Chief executive Steve Sheridan said: "We look forward to welcoming customers into a refreshed space that reflects the evolving needs of our community."

The new post office will offer additional services including foreign currency, gifts and stamp collectables, Guernsey Post said.

Ms Gallienne added: "We are really pleased to be opening our new post office right in the heart of town.

"Being part of the arcade places us in a vibrant and well-used location with convenient access for customers."

The North Plantation Post Office will be closed on Monday 7 July to "facilitate the transition".

However, PO Box holders can access their boxes until 12:00 BST.

EBox customers at North Plantation will have their collection point moved to the Guille-Allès Library which already operates an EBox service, it added.

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