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Mass It outage impacts some train services and GPs

Greater Anglia The front of a Greater Anglia train waiting at a platformGreater Anglia

Some train services and GP surgeries in Cambridgeshire have been affected by the mass IT outage that has hit services across the world.

In the UK, banks, broadcasters and rail operators are reporting issues including Great Northern which runs trains through Cambridgeshire, including Peterborough.

Greater Anglia said it has had no impact on its train services but some tickets were not working on the electronic gates at stations and this was "being investigated with high importance".

Cambridgeshire and Peterborough Integrated Care System (CPICB) said six GP surgeries across the region had problems as a result of the IT outage.

Google Thistlemoor Medical Centre exterior, PeterboroughGoogle
One of the affected GP practices is Thistlemoor Medical Centre in Peterborough, although staff said the effect is not huge

Dr Emma Hamilton from Thistlemoor Medical Centre in New England, Peterborough, confirmed its systems were down and staff had been using paper prescriptions but added "it's not having a huge effect".

NHS England said: “The NHS has long standing measures in place to manage the disruption, including using paper patient records and handwritten prescriptions, and the usual phone systems to contact your GP."

Emma Baugh/BBC The entrance to Peterborough Station with a large sign above the entrance saying Peterborough Station and men and women walking along the concourse and exciting the stationEmma Baugh/BBC
While some train services through Peterborough and Cambridgeshire are affected, it does not seem to be having a major impact

A Greater Anglia spokesperson said "some of our stations are affected... and it is being investigated with high importance.

"Station staff will be aware and able to assist."

Great Northern said it had put "alternative route maps" on its site to help passengers and its tickets could be used on "any reasonable route".

"Some of our systems have returned, however services are still being impacted by this IT issue," it said and urged passengers to check their journeys before travel.

Govia Thameslink, which runs services between London and Cambridge, apologised for any disruption.

Peterborough United's ticketing system has also been hit.

The League One football club posted on social media: "We are unable to sell tickets either online or in person at the Weston Homes Stadium.

"We will update supporters when we are back up and running."

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